Shipping Process

Order Processing: During the order processing stage, our team carefully verifies the details of the order to ensure that all items are accurate and correct.

Packing: Once the order is confirmed, our packing team will begin packing the items to ensure their safety and integrity during transportation.

Selecting a Shipping Company: We collaborate with multiple reputable shipping companies to ensure that the goods are delivered to customers quickly and safely.

Tracking: Customers can use the tracking number provided by us to check the real-time location and estimated arrival time of their shipment on the shipping company’s website.

Delivery: When the goods arrive at their destination, the shipping company will contact the customer to arrange delivery to their doorstep or for pickup at a designated location.

Shipping Costs and Times

Shipping Costs: Shipping costs vary depending on the weight, volume, and destination of the order. These costs will be automatically calculated and displayed during checkout.

Shipping Times: Shipping times vary depending on the destination and the shipping company chosen. Generally, it takes between 7-30 business days for the goods to be delivered from the time they leave our warehouse.

‌All import duties, VAT, customs clearance fees, and other taxes or charges imposed by the destination country shall be borne solely by the recipient (customer).‌Upon arrival at the destination customs, you may need to provide required documentation or information for clearance and pay applicable fees directly to customs authorities or the carrier to complete the process.

‌Important Notice‌: Failure to pay duties promptly or cooperate with clearance procedures may result in delivery delays, return of goods, or additional storage charges. We strongly recommend consulting your local customs authority before ordering to estimate potential fees and budget accordingly.

We shall not be liable for any consequences arising from changes in import duty policies, customs clearance delays, or the customer’s failure to fulfill tax payment obligations. For further clarification, please contact your local customs office or logistics provider.

Please ensure that you provide an accurate shipping address and contact information so that the shipping company can contact you and deliver the goods smoothly.

In case of adverse weather conditions or force majeure events, there may be delays in the shipping time. We apologize for any inconvenience this may cause.

If you have any questions or need assistance regarding shipping, please feel free to contact our customer service team, and we will be happy to assist you.